How long do edible photos last?
Generally, the shelf life of a edible photo is one year. However, we recommend using within 2 months for best color vibrancy and texture.
Do your edible photos contain any allergens?
No. Our edible photos are nut, dairy, egg and gluten free.
How do I store my edible photo?
Your image will arrive in a sealed ziploc bag in a ridgid cardboard photomailer envelope for safe keeping. Keep it in its packaging until ready for use.
My company logo is a specific color. Can you match it?
Close, but not an exact match. Edible ink is essentially food coloring, your colors will not look the same as on your screen. Freshness of the sheet, humidity and different printers are all factors in the end result.
Can you edit my image?
Yes, we can. Please use the contact page to send a message. Minor things and personalization are free, more major editing is at additional cost.
Why won't my sheet come off the backing paper?
It's either super fresh, or humid where you are. Simply pop in the freezer for a minute or two. Be careful removing it as it will be brittle momentarily.
My edible image for my Kids Kingdom cake shows as "Free". Why is this ?
Orders to kids kingdom are delivered every Friday for the weekend and applied to your cake for you. Finishing touches are added around the photo for a finished look. No fuss and no muss! We take care of it for you. The cost is included in your birthday package.
Do I have to use white icing?
No, you don't. Our sheets are a premium quality sheet that is thicker than the basic sheets on the market from grocery stores. With regular buttercream icing, there will be no issues with bleeding through.
Can I use Edible photos on fondant?
You sure can! Simply adhere with a royal or buttercream icing.
My image is hard to cut / isn't melting to my icing.
You need more moisture in your icing. You can spritz the icing (not the topper!) With water. Place your image a few hours before for best uniform adhesion.
Can I refrigerate my cake after placing the image?
Yes, but be very careful that condensation doesn't form or drip on top of your edible photo. It's water soluble.
Where can I pick up my image?
I am home based and located in Stittsville, Ontario. If you have selected local pickup and are in Ottawa, you will receive a pickup address with your order completion confirmation.